WASHINGTON, July 14, 2017 – Custom Culinary, Inc., an Oswego, Ill. establishment, is recalling approximately 9,444 pounds of chicken and beef base products due to misbranding and undeclared allergens, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. The products’ labels incorrectly identified the products as chicken, but may contain beef. Additionally, the products contain soy, a known allergen, which is not declared on the product label. 

The chicken and beef soup base items were packaged on May 25, 2017. The following products are subject to recall: [View Labels (PDF only)]

The products subject to recall bear establishment number “EST. 2016” or “EST. P-1278” inside the USDA mark of inspection. These items were shipped to food service distributors nationwide.

The problem was discovered when one of the company’s foodservice distributors was notified that a customer had received a case of product with mislabeled jars. The jar received was a beef base labeled as chicken base.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.  

Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.

Consumers with questions about the recall can contact Scott Freitag, Vice President of Quality Systems & Regulatory, at (630) 299-0501. Media with questions about the recall can contact David Love, Vice President of Supply Chain & Operations, at (630) 299-0502.